(Please note that the slides and overall concept were originally developed and presented by John Lilly, Mozilla’s former CEO) While being in Houston the NASA folks gave me a tour of Mission Control and their training/mock-up facilities. Which brought up an interesting analogy - the way we run operations at Mozilla Labs is much more Soyuz than Space Shuttle - i.e. we have a solid base, make things up as we need to, generally fly by the seats of our pants and simply make it work (as opposed to a highly engineered and planned effort - aka the Space Shuttle). ;) P.S.: I will update this post with a video from my talk as soon as it becomes available.