05/09/23

🍟 Do You Want Fries With That?

Emma Roth reporting for The Verge: Wendy’s tests an AI chatbot that takes your drive-thru order

Wendy’s is partnering with Google to create an AI chatbot that can take orders at its drive-thrus, as reported earlier by The Wall Street Journal. The fast-food chain has plans to bring its first “Wendy’s FreshAI” enabled drive-thru to a Columbus, Ohio, restaurant in June. Maybe I’m a pessimist, but I’m skeptical about how this works out in the long term. People can barely handle the cashier-less kiosks at Mcdonald’s, and now you want them to talk to an AI? Hangry people don’t want to hear about your GPU shortage and how it’s slowing down their orders — just saying.

Nope, you are not Emma. This is exactly what is going to happen… 🍟