Lessons from Mozilla - Open Innovation & Crowd Sourcing

We recently were invited to present Mozilla Labs at a workshop on open innovation and crowdsourcing organized by Eric von Hippel (MIT) and Karim Lakhani (HBS). The workshop brought academics and practitioners from organizations such as General Mills (food), Ford (automobile), Pitney Bowes (services) and the World Bank (finance) together, and had each present the specific implementation of crowdsourcing at their respective organization. Below you'll find my deck on Mozilla Labs' approach, experiments, results and challenges in the wider area of crowdsourcing - aptly named "Lessons from Mozilla - How we are learning to foster and grow participation". Flipping through this deck, I realize that this also acts as a good update on what Mozilla Labs worked on in the last 12 months in relation to the Concept Series and Design Challenge.